I have boarded my dog here three times now and most recently had to have my baby boarded for 10 days which was the longest me and my boyfriend have ever been apart from him. He can be a little shy and has an iffy temperament due to being abused before being rescued. I get really nervous leaving him especially for long periods of time. However, I have never had but the best of experiences with the Ruff house! The staff is always so friendly and treat him as if he were their own. I feel so much more at ease knowing he is in good hands and anytime I call to check on him they are quick to give me an update and will even send photos! When I pick him up he is excited to go home and his things are always orderly packed and ready! Amazing boarding facility and staff!

Amazing staff is so friendly and took wonderful care of my babies!! Thank you so much... will use again and will recommend to everyone

We brought our dog here for a whole week and he loved it!!! They took very good care of him. They also let us take him whenever we wanted to the beach. This was our first time boarding our dog but the staff were very reassuring and we also got to see photos of our dog. I will definitely be back to this wonderful place.

My 6 month old puppy was getting destructive and bored at home and having accidents inside when I was at work so I looked into signing her up for day care. I toured another facility in Panama City and was disheartened until I found ruff house and we are both loving it. She comes home and sleeps all afternoon and is so much better behaved. She runs to the car in the morning and is so excited to go to daycare. The staff are so sweet with her and she has gotten better with meeting new people since we started bringing her! Im so glad I decided to bring her here.

We brought our dog here while we went on a trip and I couldn’t be happier about choosing this place! We have never boarded him so I was very nervous but the staff was so reassuring and kind to us. I was able to call daily and they sent us pictures of him every day 😊 and if you follow their Facebook page, you might even get to see your baby on there! If I ever go out of town again, I will definitely be choosing Ruff House! Thank you for keeping our baby happy and safe ♥️

Two of our dogs died within 1 week of boarding at ruff house resort. We boarded our four dogs Juno, Dolly, Panda and Washer on June 20th 2024- June 23rd 2024. They were in good health when we dropped them off, but when we picked up our dogs on Sunday June 23rd we noticed our dog Juno limping. I asked why, and was told that they didn’t know. Then was informed they had to pick Juno up in order to get her out. We were never informed of her having drastic changes in behavior whilst being gone. Panda had feces matted on his bottom and they washed it off before handing him back to us. When we brought the dogs home, they were all coughing. On Friday June 28 2024 Juno died. She went limp with respiratory issues and passed. She had been to the vet and was being treated. On Sunday June 30th 2024 Dolly died, who had also been to the vet and was being treated. Exhibiting the same symptoms as Juno. We had used this place often, but we will definitely NEVER use them again and will absolutely NEVER recommend them. Ruff house resort has given our dogs back with kennel cough more than once. This time we lost 2 of our 4 babies. Never again. BEWARE. Myself, my wife and children are devastated. Taking them here is not worth the risk of losing them. I expect ruff house resort to give me some answers and provide better sanitation practices. If they are incapable of providing a safe and sanitary environment for our fur children, then they shouldn’t be open.

Mya and I enjoyed our visit. Mya received a bath and manicure and I enjoyed conversation with the others who were present. The location is handy and is all new and well planned. Will continue to use them. Still a great doggie place to go.