Hiii 5 Academy in Winter Haven, Florida offers a structured childcare environment with modern amenities like live-streaming cameras and a secure lobby entrance. The facility provides various educational activities including VPK programs, arts and crafts projects, and bilingual learning opportunities for children of different age groups. Parents appreciate the daily updates through their mobile app system, though experiences with communication and management have varied among different families over the years.
Day Care Information
Address
5999 Dundee Rd Ste 100, Winter Haven, FL 33884
Phone
Website
Reviews
26 Reviews
Day Care Features
Does this day care accept infants?
Yes
Multiple reviews mention infants attending the daycare, with one review specifically detailing an infant's experience in the infant classroom.
Reviews:
Author: amy rogers Rating: 5/5 Date: 5/8/2023, 9:25:08 PM Review: This place is GREAT! My (infant) son was there for about 6 months, he was in the infant classroom. His teachers were absolutely amazing and all of the staff were always so helpful and sweet. We miss all of them so much. If we ever decide to put him back in daycare they will be the one we go back to. ❤️
Does this day care have monitoring cameras?
Yes
Several reviews explicitly mention the availability of monitoring cameras, with one parent stating it was a key reason for choosing the daycare, and another expressing concern about the owner's monitoring of camera usage.
Reviews:
Author: D S Rating: 3/5 Date: 5/4/2023, 3:22:42 AM Review: I am giving this daycare three stars for three reasons: 1. My baby enjoyed going everyday, rarely cried and so that has to count for something right?! 2. You have the opportunity to pay extra for camera access. It was comforting to be able to see live stream video of my child. 3. I also enjoyed the fact that there was a lobby area for parents so no one person could easily access children when walking into the facility. A nice safety feature many places do not have. I cannot give the last two stars for this facility due to lack of communication and poor parent/staff relationship. It is difficult to get a hold of staff by phone. They provide access to an app/messaging system to communicate with staff but parents are discouraged to actually openly communicate concerns utilizing the system. When I expressed my concerns I was met with defensiveness and assumptions. As a result, they often had difficulty accepting responsibility for any situations and dismissed/discredited many concerns. ----- Author: ramya l Rating: 1/5 Date: 7/25/2021, 1:13:40 AM Review: This is my first daycare experience and it’s terrible. Live streaming camera is their big selling point and is the only reason I picked this place so I can watch my son. But then owner calls me to tell I have been using the camera all time when my son is at this place and I should not!, what does it matter if i watch it? I paid extra fee for this service! And if owner is monitoring how much it’s being watched and by whom then I have the nerve to say something about it that’s a major red flag! There has been complaints about this center to DCF and officers also knocked our doors to check on our son, we had no idea whatsoever about why my son was checked and the owner confused us with different stories when we asked. It’s so scary to not know what happened when we leave our kid trusting someone. Luckily I never left my son here more than few hours a day though I paid full weekly fee. I just never felt comfortable leaving long hours because Teachers keep changing constantly and its very unhygienic that my son was getting sick multiple times. I wish I had read reviews about this center on Facebook before I picked this. BUT I AM NOW SO SO GLAD TO BE OUT! ----- Author: Ravishankar Narayana Rating: 1/5 Date: 7/14/2021, 8:31:18 PM Review: Only reason we choose this place is for camera live streaming option. They are so inexperienced, not transparent, Recently they had someone complained to DCF and one day officers visited our house checking if my son hand was okay! Itseems officers had seen video footage where our son was dragged by a teacher and we were never informed about this whole thing. They are not hygiene( my son fell sick after first week and continued for weeks) they charge $162 per week. This was our first daycare and terrible experience.
Working Hours
- MondayClosed
- Tuesday7AM-6PM
- Wednesday7AM-6PM
- Thursday7AM-6PM
- Friday7AM-6PM
- SaturdayClosed
- SundayClosed
Latest Reviews
The worse first time daycare experience. The Director is unprofessional, racist, lacks communication skills & does not care about anything but money. My kids were not treated well while they attended this place. She treated me terribly as well. She deflected her feelings toward me, toward my children. She was very unfair with them. I always paid on time. I dont understand why she treated us that way. When VPK provided tablets for all 4 year old children in the program, she purposely never provided my child with one. She kept it. She raised the price for my younger child unbeknownst to me and just withdrew money from my account without informing me first. The teachers are nice but they are young. They do not have the patience to deal with small children. The overall experience was horrible. When it came time to remove the children from the daycare, she also gave me a hard time because on top of the fact that she was mistreating them she also didnt want to let them go. She never wanted to communicate properly and never made herself available to address any of our concerns. They also lack sanitation. The children were always sick. After they started at the new daycare, they have not been sick once.I would never recommend this place to anyone. I never expected for anyone whom I treated with so much respect to treat my children and I the way we were treated at this place.
Exceptional Experience at Hiii 5 Academy! I'm truly grateful to have my nieces at Hiii 5 Academy. The staff is incredibly kind and dedicated. The education and care quality is exceptional. My older niece, 8, started in VPK and returned for after-school because she loves the environment and experience. My younger niece, 4, has attended since age 2 and has learned a lot. Her progress is impressive. I'm extremely thankful and happy to be part of this educational community.
This was the first day care my children attended and as a mother you have certain expectations and hopes for what that experience will be like but unfortunately this was the worst experience I could have had. The owner Mrs. Gina its extremely unprofessional, lacks respect for others and the moment you need to speak to her she makes up excuses and does not show up. She must be a doctor without the title because she had the audacity to send my children home saying they were sick but as a responsible parent, I took them to their pediatrician who clearly stated that the children were healthy and should have not been taken out of school. Her ego was too high to admit she was in the wrong and not even with a doctor note did she accept my children at the day care. Obviously when it came to timely payments of her super elevated costs, she was very puntual and on top of it. In the end, I decided to take my children out of there because her attitude towards me and my children changed. Even though I was always respectful to her and my payments were always on time, she stopped responding to my messages and calls and she would send literally anyone else to not show up. I have so many things to say! I payed her for school uniforms that she never gave me, she did not give me back the school supplies I bought with so much care and effort for my children (and trust me I went all out she would have had enough for many) and it had only been two months into the school year. I had to give her two weeks in order for her to sign off on letting me take my children out of that horrible place and made the process very hard and stressful. Thank God I was able to take my children out of there but still she did not show up and face me and wrote me to never contact her again.
I am so thankful for Hii5 Academy! We have been with them for 3 years and they are so amazing with my babies! They come home happy and can’t wait to tell about their day. Also they can’t wait to go back! It’s hard being a working parent but I know they are loved and taken care of. I highly recommend choosing them for your childcare needs❤️
We Love Hiii 5 Academy, If I could give this school 10 stars I would!! My child has attended this educational center for almost 2 years and we‚Äôve been so grateful for it ever since. The owner, the director and the teachers are so focused and appreciative of each child‚Äôs well being. Every day they learn so much, we love receiving his projects at home at the end of the week and see all the progress my 3yr old child has got since being there, from learning to express himself, to successfully potty train, to participate in all activities, crafts and more. The kids are always welcome with a smile and greeted with so much love. Im a first time mom and i can guarantee that all my questions have been kindly answered and when I think of more questions at a later time, they are happy to answer them too! I have the opportunity to see my child throughout the day while still be at work and i appreciate that. We constantly receive pictures and updates of them in activities and the team of teachers is always doing so many fun things for them to learn that it really amazes me. My Child is happy Hiii 5 Student and that makes me a happy Hiii 5 parent Thank you Hiii 5 Academy!ü§ç
This Childcare takes care of the most precious person alive to me. He is always excited to go and see his friends and teachers. They are incredibly patient and supportive of him and his progress. My family and I are so thankful for all the teachers and staff Ms.Gina for taking care of our little man.
Amazing daycare that takes excellent care of my great grandson. They are amazing at helping him learn all the things he needs to know when he will start school. They are excellent at teaching him respect for the teachers and other children.
This is the best daycare! Always helpful and understanding. Great staff!