Surfside Academy of West Palm Beach, located in West Palm Beach, Florida, is a daycare facility offering both full-time care and VPK programs for young children. The center features a welcoming front desk staff and maintains a structured daily routine that includes educational activities and entertainment for various age groups. While some parents appreciate the care provided and emotional support given to their children, others have expressed concerns about communication challenges and administrative processes.
Day Care Information
Address
Village Commons, 801 Village Blvd #303, West Palm Beach, FL 33409
Phone
Website
Reviews
35 Reviews
Day Care Features
Does this day care accept infants?
Yes
Multiple reviews mention infants attending the daycare, and one review specifically refers to an infant daughter.
Reviews:
Author: Theresa Lally Rating: 5/5 Date: 4/9/2024, 4:03:25 PM Review: The front desk staff and teachers are so welcoming and always make us feel safe leaving our infant daughter there each day!
Working Hours
- Monday7AM-6PM
- Tuesday7AM-6PM
- Wednesday7AM-6PM
- Thursday7AM-6PM
- Friday7AM-6PM
- SaturdayClosed
- SundayClosed
Latest Reviews
Have had nothing but issues with this school. Relayed my issues multiple times and nothing is done. None of the teachers in the lower ages speak English which is super concerning despite being told multiple times that they will be taking classes for English (it’s been 4 years and they still don’t). They are constantly closed on non-federal holidays so you have to take time off of work on those days (even though there’s no discount in the rates when they are closed). I can walk in at any time in the afternoon and my 2 year old will be watching cocomelon (which is not allowed in our home). This place is a mess and I do NOT recommend.
They genuinely care about the kids! I was nervous about starting daycare and they made the transition very smooth. I can go on with reasons, but will just say I highly recommend.
My daughter has been at this daycare for over a year, and I have to say that I am more than pleased and grateful for the time she spent there. Her time at the daycare has come to an end as she is transitioning to Kindergarten, but it will always hold a special place in our hearts as her first school. She had an exceptional team that taught her the academic part of the program and supported her emotional development, which is essential for her overall well-being. The staff always prioritized her learning, emotional well-being, and safety, which were the key concerns for us as parents. I will continue to use their services when needed. Thank you for everything you have done.
I am deeply concerned about this school due to what I suspect may be fraudulent practices. During my time at the facility, I noticed that they kick people out because they have just 3 hous vpk and put other people cause thry pay full time These issues have raised serious doubts about the facility’s integrity and transparency. I urge other parents to be cautious and ensure they review their statements carefully and seek clarification on any discrepancies. I hope this review will prompt a thorough investigation and lead to improvements in their practices.
I am writing to express my frustration and disappointment with the handling of my child’s VPK registration process at this school. Initially, I registered for a 3-hour VPK program and completed all the required paperwork. Despite this, I was told by office staff that I needed to obtain a $200 money order for registration. After complying, I was assured that my child’s VPK spot was confirmed. However, when I stopped by to purchase T-shirts, I was shocked to learn that my child was enrolled in full-time care, not the 3-hour program I had originally requested. I was informed that I now owed $985 per month, which was far beyond what I had anticipated or budgeted for. I requested to review my registration paperwork, which still indicated the 3-hour program, but I was told that the money order had inadvertently been applied to a full-time enrollment. When I asked to speak with a manager or someone higher up to resolve the issue, I was informed that no one else was available. I found this response deeply unsatisfactory and concerning, as it indicates a lack of proper escalation procedures and customer service. I am requesting that the owner or an appropriate authority contact me directly to resolve this situation. Additionally, given the circumstances, I am seeking a refund for the money order, as the error in registration was not of my making. This experience has left me feeling misled and unsupported, and I am eager to find a resolution that reflects fair and transparent practices.