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Author: Jessica Nieves Rating: 2/5 Date: 11/2/2023, 3:34:32 AM Review: I'm giving 2 stars for the staff that really cares and could do so much more with support from the owner, behind the scenes manager, and the usually missing director who never answers a question. Without proper management a business cannot run. I have a recording of the director, Sara, yelling at me in front of the children. You can hear my voice is calm and I was not talking to her. She enters the 3 year old class room and starts waving hands around and yelling loud enough for the children to know, yelled my sons name, and yelled that I could take him or leave. Mind you, the staff member I was speaking to was calm, receptive, and was addressing the issue. My daughter was fondled by another boy twice, and the director on my recording claims she was unaware of anything because she was in the hospital. Yet, she told police when they went to investigate that she was outside when the event happened. That lady is NEVER there at 6p lol NEVER! But I asked others who were present and they admitted she was not anywhere near to see anything. Another girl was exposed in a similar manner with the same boy. The response from staff when I asked for a followup to see what was the plan, and to know what situation my daughter would be left in was, "You need to tell your daughter to say no and to tell them to go away." My daughter is 5. Also, why is this happening if the director claims to be out there along with her staff? I was lied to and told they take behaviors seriously. Instead, my son has become more aggressive, curses now, and now my daughter has been fondled. There are some good staff, but they pair them with lazy staff or staff that doesn't speak English. Fine for babies, but when you have a class with 3 year Olds, and an out of control autistic 5 year old that tries to runaway constantly, how can 1 teacher speak to all? That 1 teacher runs after the 5 year old while the other plays on her cell phone, so no one is watching the other kids then. I've seen my son kicked and pulled on and he pulled away, and no one seen a thing. Also, when I filed my police report to ensure there was documentation, since they refused to document the incident or give me any formal written notice of the details of the event, they informed me this daycare has had to have their cameras reviewed many times. Yes, it's cheap. And it's cheap for a reason. The owners daughter is running the daycares to the ground. Poor old man left it to his wife. And the daughter could care less what is going on inside this daycare. Never seen her. And would not care to other than to buy it off of her and actually make it into the wonderful place it could be. What a shame. Because it has so much potential. But my kids deserve better than the care this place has to offer. Never seen a daycare center that didn't give you written notice of incidents, especially since they are obligated to keep records of such things. Oh, and last week my daughter came home with abrasions from her forehead to her chin on one side of her face. Of course, no incident report and not even a verbal explanation. Because they do what they want, and if you don't follow suit, they say, "For the safety of your child the owner thinks it's best you find another daycare." Well, at least they didn't lie when they said that!

Reviews:

Author: Jessica Nieves Rating: 2/5 Date: 11/2/2023, 3:34:32 AM Review: I'm giving 2 stars for the staff that really cares and could do so much more with support from the owner, behind the scenes manager, and the usually missing director who never answers a question. Without proper management a business cannot run. I have a recording of the director, Sara, yelling at me in front of the children. You can hear my voice is calm and I was not talking to her. She enters the 3 year old class room and starts waving hands around and yelling loud enough for the children to know, yelled my sons name, and yelled that I could take him or leave. Mind you, the staff member I was speaking to was calm, receptive, and was addressing the issue. My daughter was fondled by another boy twice, and the director on my recording claims she was unaware of anything because she was in the hospital. Yet, she told police when they went to investigate that she was outside when the event happened. That lady is NEVER there at 6p lol NEVER! But I asked others who were present and they admitted she was not anywhere near to see anything. Another girl was exposed in a similar manner with the same boy. The response from staff when I asked for a followup to see what was the plan, and to know what situation my daughter would be left in was, "You need to tell your daughter to say no and to tell them to go away." My daughter is 5. Also, why is this happening if the director claims to be out there along with her staff? I was lied to and told they take behaviors seriously. Instead, my son has become more aggressive, curses now, and now my daughter has been fondled. There are some good staff, but they pair them with lazy staff or staff that doesn't speak English. Fine for babies, but when you have a class with 3 year Olds, and an out of control autistic 5 year old that tries to runaway constantly, how can 1 teacher speak to all? That 1 teacher runs after the 5 year old while the other plays on her cell phone, so no one is watching the other kids then. I've seen my son kicked and pulled on and he pulled away, and no one seen a thing. Also, when I filed my police report to ensure there was documentation, since they refused to document the incident or give me any formal written notice of the details of the event, they informed me this daycare has had to have their cameras reviewed many times. Yes, it's cheap. And it's cheap for a reason. The owners daughter is running the daycares to the ground. Poor old man left it to his wife. And the daughter could care less what is going on inside this daycare. Never seen her. And would not care to other than to buy it off of her and actually make it into the wonderful place it could be. What a shame. Because it has so much potential. But my kids deserve better than the care this place has to offer. Never seen a daycare center that didn't give you written notice of incidents, especially since they are obligated to keep records of such things. Oh, and last week my daughter came home with abrasions from her forehead to her chin on one side of her face. Of course, no incident report and not even a verbal explanation. Because they do what they want, and if you don't follow suit, they say, "For the safety of your child the owner thinks it's best you find another daycare." Well, at least they didn't lie when they said that!