Don’t take your kids there

My daughter is currently in VPK . She started at HAFH when she was 6 months and I could have not asked for a better place for her! From the administration to the staff, they are all very welcoming and amazing at what they do! They are quick to notify me of anything that happens out of the ordinary. They expose the students to many extracurricular events and make learning fun and real! They go above and beyond when caring for my child. The staff has become family at this point. I am so sad this will be my daughters last year at HAFH! I would definitely recommend this school to any family looking for child care!

I would recommend this daycare to any family looking for a school that cares deeply about your kids! My daughter has been coming for 2 years now and they have always been super diligent, caring, and overall amazing with her!

Response from my wife’s review: response: do not tell me how my daughter would stay. she cried every single morning, screaming out “mama mama”, hanging on to my neck. don’t you claim to have cameras? check them! every morning at drop off. and please check when any of you guys, including yourself, ever greeted her or myself. upload the so called videos. i am not going to argue about the marks or diapers because like i said, my mistake for not speaking up about it when it occurred. the mark you “told my husband was a bite”?? you all stood your ground and continued to say it looked like an insect or allergies! not once was the first one referred to as a bite by any of you. the time period you revised on the cameras and saw nothing is the time you claimed was when the infamous “insect bite” appeared at 2pm. of course there wasn’t going to be anything. the bite had just occurred around 3:30pm when i picked her up. as i also stated to you the day i withdrew her. my husband approached you all upset because his daughter has been bitten twice , back to back and NO ONE gave him an explanation until he demanded one. of course it’s not the first bite, but it is disgusting to lie to a parent and go as far as accusing that it came from home. you charged me for two weeks? since when is your 2 week fee 1,316? because that is what i used to pay for a month. and to be crystal clear, i NEVER said i loved the daycare. i said the teachers were very sweet. and my experiences were regarding everyone at the front desk. my husband did not leave the center satisfied. thanks for your well wishes.

if i could give 0 stars i would. horrible experience in this daycare. first of all, they are liars and lack professionalism and any type of empathy. my 1 y/o daughter started here about a month ago and as expected the first few days are rough due to adjusting. every morning my daughter would be walked into her classroom without being consoled or acknowledged, while she cried hysterically. there was no “it’s ok, mom is coming later, let’s go play etc”. i took a stuffy one morning so my daughter could feel a little from home and used it as a security measure, and i was told it wasn’t allowed. i understand other kids would want it and whatnot, but at least til she was settled into her classroom, distracted by other toys. every day after school i’d notice a new scratch in my daughters arm, nail marks, etc. i didn’t complain or speak up about it (my mistake) because i figured, kids are being kids, no big deal. I picked her up one time and as soon as she was handed to me, i could smell her dirty diaper. i would think they check their diapers often but it seems that they’re too busy to even do that. However, the worst incident was when i picked up my daughter at 3:30pm one afternoon and was told “she has a mark on her wrist, it is swollen. she has had it since she woke up from nap time at 2pm. she didn’t go to the playground today so it looks like it could be an insect bite or allergic reaction FROM HOME.” this was after waiting for my daughters release for a good 10 minutes. kids were being released while i stood there waiting. i responded by saying she didn’t have that in the morning but i would apply neosporin and monitor her for allergic symptoms like fever. i asked why her eyes looked like she was crying and was told “i don’t know, not sure”. to clarify, none of these interactions were with her actual teachers, instead they were with the front desk ladies. as soon as i got home, the swelling on her arm had “miraculously” gone down and it was clearly a bite. i called her dr who confirmed it was not allergies or insects, but a bite from another kid. the next day, i expressed my concern and was told they would be more careful…. only to get a message (not even a call) a few hours later, my daughter was bit AGAIN. what are they doing that this is reoccurring? are any measures being taken with the child that is constantly biting others? i understand kids are kids and things like this happen. but to lie to me? to tell me it had been hours since they noticed (when it was clearly a fresh bite)? to suggest it had been an insect at home or allergy from home? assuming for a second that it was a bite, why wasn’t i informed at 2pm when they supposedly noticed her wrist swelling? why did they allow hours to go by? bc the bite had just happened. and the next day for it to happen again? this is very pricey tuition , i would expect to feel safe that i’m leaving my daughter there. my husband picked her up as soon as the 2nd bite occurred and he wasn’t even approached with an apology. he stood there for a few minutes waiting for someone to acknowledge the situation. after he got tired of waiting, he went up to them and asked for an explanation. they proceeded to say that “they didn’t know, children sometimes bite”, etc. i was baffled. ridiculous the lies. the deception. the lack of professionalism. and lastly, after i withdrew my daughter from this place on august 23rd, they had the audacity to charge AN ENTIRE MONTH OF TUITION for the month of September. needless to say my daughter won’t be going back. all they care about is the money, not the children or parents. i’m disgusted with how they handled a situation that under different circumstances would’ve been understandable.

I love the staff very clean